How important is CRM, and how do you choose it?

How important is CRM, and how do you choose it?

The choice of a CRM (Consumer relationship manager) is not to be left to chance, nor is its use. It should be among the first technological tools to be implemented in business, since it provides you with the options and criteria to consider. If you do not have an CRM...
Why computerize your business before it is sold?

Why computerize your business before it is sold?

Computerization is an investment. Technology lags are a big issue for businesses. Far from knowing how big it is, many owners are slow to make the big leap to computerization. But when it comes to selling or transferring the business to a new generation, losses and...
Measuring your processes to perform!

Measuring your processes to perform!

In business, there are many challenges. The quest for growth is an ongoing issue. But how do we get there? How can an entrepreneur be equipped to make the right decisions for his or her business? Knowing your small business and mastering your internal processes is a...
Continuous improvement for SMEs

Continuous improvement for SMEs

Continuous improvement is an almost indispensable growth exercise for many SMEs. In fact, many are investing in this improvement process every year. But while some SMEs see the added value, others don’t seem to care. Here are a few things a business owner should read...
Planning as a lever for growth

Planning as a lever for growth

Planning is more than anticipating. It’s acting to create value and  increase  a company’s profitability. Without this continuity, this exercise becomes a simple guide with no impact. However, when planning is supported by concrete actions, it becomes a growth lever...